Operations
5 Ways to Prevent Customer Disputes Over Vehicle Damage
The fastest way to reduce refund losses in your workshop is a mandatory digital intake flow with timestamped photos and customer signoff.
Read articleBuilt for Kenya workshops: digital job cards, eTIMS compliance, insurance workflows, and M-Pesa payment automation.
A complete, modular suite of tools that scale with your business.
Eliminate carbon-copy chaos. Our digital intake system tracks vehicle state, technician performance, and parts usage in a single, high-fidelity job record. Instantly searchable, always accurate.
Built-in standardized estimates and automated damage evidence bundles that assessors trust. Reduce approval cycles from days to hours with deep insurance network integration.
M-Pesa STK push and QR payments linked directly to job IDs.
Instant, automated tax invoice generation for every transaction.
Track attendance, output by staff role, turnaround quality, and branch-level performance from one operations analytics layer.
Source parts faster with supplier listing visibility, pricing comparison, and direct procurement workflows.
Manage supplier relationships, purchase orders, and parts delivery flow without leaving the garage system.
High-res before/after media and inspection proof attached to each job timeline.
Share live portal links and tracking codes so customers follow approvals, updates, and payment status in real time.
Run one brand across many locations with branch-aware access, reporting, and standardized process control.
GARAJI gives you the tools to build a beautiful, high-performing automotive business with lightning speed. Each component is thoughtfully designed to be flexible, reusable, and accessible.
Clock events + manual statuses for daily accountability.
Parts sourcing and supplier orders in one flow.
Purchase, delivery, and vendor records without spreadsheets.
Role-gated actions and traceable operations history.
The fastest way to reduce refund losses in your workshop is a mandatory digital intake flow with timestamped photos and customer signoff.
Read articleManual invoice uploads create risk. Use native eTIMS workflows to generate compliant invoices, submit to KRA in real time, and stay audit-ready.
Read articleTracking only total sales hides operational waste. Measure bay utilization, technician efficiency, and average job cycle time to protect margins.
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