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Insurance March 6, 2026

Insurance Workflow in Garage Software: Kenya Best Practices

GARAJI Team
•6 min read

Delays in insurance approvals are usually process failures, not relationship failures. Better evidence structure and estimate consistency improve outcomes quickly.

Best-Practice Workflow

  1. Capture mandatory before/after photo sets with timestamps.
  2. Use standardized estimate templates for labor and parts.
  3. Maintain a single timeline shared with assessor and customer.

Teams that follow this process typically cut approval cycles and improve bay turnover on insurer-funded jobs.